THE VISTA HOUSE

Interpretive/Volunteer Coordinator

Title:  Interpretive/Volunteer Coordinator
Location:
  Vista House at Crown Point & Troutdale Office
Compensation:  Competitive, based on experience

Status:  Full Time
Classification:  Non-exempt
Posting Closes: Until filled

General Description:

We are looking for someone to help us move our interpretive programming forward, as well as provide some volunteer coordination services. The Interpretive/Volunteer Coordinator (IVC), working under the Executive Director, will work in partnership and coordination with the Oregon Parks and Recreation Department Interpretive Ranger to develop and manage interpretive programming for volunteers and interpretive guides based on the Vista House Interpretive Plan. This includes recruitment and training of Vista House volunteers – desk staff and interpretive guides – ensuring visitors and special tour groups are welcomed with adequate interpretive staffing. The IVC will work primarily at the Vista House as an interpretive guide and volunteer supervisor when the Vista House is open.  The IVC arranges and manages the annual volunteer appreciation dinner, which normally takes place in October.  The IVC may also hire, train and supervise assistants (possibly interns) as needed during the busy season.  The busy season runs from late spring through summer and will require weekend work.  Because this is a new position, duties and responsibilities may be adjusted to meet the goals outlined above.

Ideally, this person will find and develop other means of advancing our interpretive programming through off-site representation at regional events (fairs, farmers’ markets), social media engagement, and video presentations.

Experience/knowledge in the following areas a plus:

  • Interpretive programming
  • Cultural history of the Columbia River Gorge
  • History of the Vista House and the Historic Columbia River Highway
  • Public speaking
  • Special event planning 
  • Visitor services
  • People management
  • Volunteer training

 

Education

  • Bachelor’s degree a plus
  • Certified Interpretive Guide or willingness to take course to become certified.

Responsibilities (Job duties may include, but are not limited to, those shown below):

Interpretive duties:

  • Using the Vista House Interpretive Plan, work with OPRD to develop talking points and messages for roving interpretation in and around the Vista House.
  • Work with the OPRD Interpretive Ranger to provide basic interpretive training to volunteers and staff.  
  • Screen, select, train, and monitor volunteers in roving interpretation and customer service engagement techniques.
  • Develop rotating interpretive displays that reflect the themes and sub-themes in the Vista House Interpretive Plan. 
  • Work with OPRD to coordinate with tour groups. 

Ideally, this person will find and develop other means of advancing our interpretive programming through off-site representation at regional events (fairs, farmers’ markets), social media engagement, and video presentations.

 

Volunteer coordination duties:

  • Schedule volunteers for interpretive and visitor service duties at the Vista House.
  • Arrange the annual appreciation dinner and assist with OPRD’s annual volunteer picnic. 
  • Create and distribute volunteer recruitment brochures and sign-up cards; develop and maintain online volunteer recruitment resources.
  • Act as primary liaison between volunteers, FOVH administration and OPRD.
  • Compile and report annual volunteer hours and statistics as required by OPRD.

Requirements:

  • Strong analytical, management and organizational skills. 
  • Volunteer or related operation management experience, including experience scheduling and monitoring volunteers or a workforce.
  • Flexibility:  available to work varied hours with long days, weekends and holidays from March through October as business dictates and in a work environment affected by windy, cold and/or very warm weather conditions.
  • Self-motivated; does not need constant supervision/direction.
  • Proficiency in MS software products including Excel and Word.
  • High level of English reading, writing, speaking, and active listening skills.
  • Able to lift, carry, and transfer items weighing up to 50 pounds. 
  • Reliable transportation; valid driver’s license and insurance.
  • Potential finalist candidates subject to criminal and driving record background checks. 

Benefits:  FOVH offers paid vacation time of 10 days after one year of employment.  

Please email resume to: director@vistahouse.com

Or mail to: Friends of Vista House –  P.O. Box 204   Corbett, OR 9701

Vista House